Unfortunately, the 2021 October Forum has been changed to a VIRTUAL event rather than in-person. While we are anxious to get back to our “normal” in-person events, we feel that there is too much uncertainty with the current situation in Florida and remaining virtual was the best option for the community. The good news is that we are still delivering the same agenda with both LIVE and On-Demand sessions covering current “hot topics” in the industry.

Topics Covered in the October Agenda:

BI (Business Intelligence)
2022 Economic Outlook:
Training and Development – Management Challenges

Session Descriptions

Click the session titles below to view the description.

Please note that all sessions will be provided as pre-recorded, on-demand sessions EXCEPT the following, which will be held LIVE via Zoom:

Monday, October 25 – 2:00pm ET
Reimagining the World of Work Strategies for Managing Employees & Customer Relationships

Tuesday, October 26 – 2:00pm ET
Negotiating – An Interactive “How-To” Session

BI (Business Intelligence): The Power and Benefits of Business Analytics for the Credit to Cash Professional

Presented by Steve Isberg, PhD, Senior Research Fellow, Credit Research Foundation

This session will focus on the value of imbedding Business Analytics using day-to-day transactional information into a finance operation. Explore how top finance organizations and credit professionals are creating insights and value into their businesses beyond traditional credit, collections and cash application.

Training and Development – Management Challenge for All of Us

Presented by Chris Arrington, Chief Credit Officer, SRS Industries Ltd

Developing your staff is one of the most critical components of success for any senior executive. This peer-to-peer session explores the practices, goals and results of one such organization.

Reimagining the World of Work Strategies for Managing Employees & Customer Relationships

Presented by Becca Snook, Senior Vice President, Dun & Bradstreet

This will be a LIVE session on Monday, October 25, at 2:00pm ET.

The presenter will deliver techniques focused on:

  • organizational design & effectiveness
  • leadership development and coaching
  • Employee engagement
  • Embracing Change management

Becca Snook leads the global People Business Partner team at Dun & Bradstreet supporting the corporate and control functions, working closely with senior executives to develop people strategies that help drive business results. Becca has a proven background in delivering human capital plans focused on organizational design and effectiveness, business transformation and change management, leadership development and coaching, employee engagement and succession planning.

2022 Economic Outlook: Potential Impacts on your Credit Risk Decisions

Presented by Dan North, Senior Economist for North America, Euler Hermes North America

Join us as a Senior Economist from Euler Hermes shares the latest update and outlook on the US economy, including a review and explanation of leading economic indicators as they relate to the current business outlook.

Bankruptcy - Handling the Next Wave

Out of the Abyss: Distress and Bankruptcy After the COVID-19 Pandemic

Presented by Lowenstein Sandler

The speakers will focus on the following issues:

  • Will there be a resurgence? What were the macroeconomic factors that kept the flurry of Chapter 11 filings in 2020 from spilling over into 2021;
  • The recent and upcoming policy changes that threaten to drive a resurgence in Chapter 11 filings and the industries most likely to be affected;
  • Bankruptcy and Restructuring in the Post-Pandemic Era – How small business bankruptcy trends and alternative insolvency proceedings will affect your organization.
Negotiating – An Interactive "How-To" Session

Presented by Rafael Zahralddin, Partner, Armstrong Teasdale

This will be a LIVE session on Tuesday, October 26, at 2:00pm ET.

Negotiations, Mediation and Arbitration – All critical skills! Whether it’s a formal dispute settlement or an informal dialog, we take these interactions for granted. Participate in role playing and ask questions of a Subject Matter Expert. This session is a requirement for all professionals.

Open Forum

The Open Forum session will take place on Wednesday, 10/27/21, from 12:00 – 1:30pm EDT.

The Open Forum is often one of the most highly rated sessions at our live events. In the Open Forum session, all attendees will have a chance to participate – you can ask questions and/or provide answers to others. As always, this session allows for immediate feedback from your peers on the questions/topics that are important to YOU!

Please be sure to submit any questions or topics you would like to discuss on the registration form or you can email them directly to Angela.

NOTE: Since this is a fully interactive session, registration is limited! Please be sure to register ASAP before the session is full! Additionally, if you register and then find you are unable to attend, please let Angela know so that we can offer your spot to another practitioner.

Registration Fees

  • CRF Members can register for all sessions at NO cost! Please remember that this means all team members can register for any/all sessions they want to attend. Registration IS required. Please use the Member Registration button on the right to complete your registration.
  • Non-Members can register for any sessions for a fee of $50/session or you can register for ALL Forum sessions for a fee of $250. Please use the Non-Member Registration button on the right to complete your registration.

If you’re unsure about your organization’s current membership status, please contact Angela McDonald.

Registration Process

  1. Select the Member or Non-Member Registration button on the right to access the registration form.
  2. Select the Forum sessions you’re interested in attending and complete the contact section of the form. Non-Members will also need to complete the payment section.
    *Please remember to include any questions you’d like to submit for the Open Forum session on Wednesday.
  3. For the LIVE sessions, you will receive a separate link to register for the Zoom session.
    For the On-Demand sessions, you will receive the links for each recorded session on the date it is released.

For questions about the registration process, please contact Angela McDonald.

User Group Meetings **Advanced Registration Required!**

These complimentary sessions are ONLY for Credit and Risk Management Practitioners who are registered for the Forum – NO VENDORS PLEASE!

Dun & Bradstreet User Group Meeting: “Automating Through Analytics-Driven Decisioning”
Tuesday, October 19, 12:00pm – 1:00pm ET | Registration Required

Please join Dun & Bradstreet for a very special virtual user group on October 19 at 12:00 PM ET. During this session, we will present simple ways to transform your organization’s accounts receivables processes with data and technology to help improve efficiencies and cash flow for your business.

Discussion will include:

  • Risk-Based Segmentation
  • Workflow Strategies
  • Treatment Matrices
  • Paperless Transactions
  • Payment Processing

This special user group session will be led by Christopher Rios, Vice President, Finance Solutions. CLICK HERE to register!

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