Micro Learning Sessions

Legal Landscape, Part 2

The second session in this Micro-Leaning session series from Lowenstein Sandler, “Mind Your (Ordinary Course Of) Business,” discusses recent decisions regarding the subjective ordinary course of business (OCB) to preference claims.

For an in-depth understanding of preference actions, consider taking our Preference Boot Camp course.

For a broader look at bankruptcy-related issues and concepts, consider taking our Essentials in Bankruptcy Certificate Program.

Ukraine in Focus

In this Micro-Leaning session, ArentFox Schiff’s Congressman (former) Phil English discusses the impacts from the Ukraine crisis.

Legal Landscape

In this Micro-Leaning session series, Lowenstein Sandler (Friend of the Foundation) will share important insights on legal issues impacting the credit and order-to-cash cycle. This first session in the series discusses the “bankruptcy rollercoaster.”

Understanding Inflation: What Does the Credit Practitioner Need to Know?

In this Micro-Leaning session, Steve Isberg PhD., CRF Senior Research Fellow and Chair, Department of Accounting, Towson University, discusses the current inflationary environment in terms of the drivers, importance, and reasons to pay attention to this critical economic factor.

Collections Prioritization

In our final session of this three-part series, we review why collections prioritization matters and how to segment your accounts based on collectability for a more focused approach.

How to Write a Corporate Credit Policy

This is a preview for a new On-Demand course, How to Write a Credit Policy. This course equips participants with the foundational and advanced knowledge to develop, implement and communicate an effective credit policy for their organization. The course is designed to provide revenue cycle, working capital, order-to-cash and credit management executives with a 9-step program in the best practices in developing a corporate credit policy.

Commercial Credit Risk & Decision Making

This is a preview for a new On-Demand course, Commercial Credit Risk & Decision Making. This course is designed around the critical aspects of knowing your customer (KYC) and developing the framework for accomplishing this vital component of the Credit and A/R management process. The instructor for the course outlines the tasks required and considered best practices for a successful program and ties the process back to the implementation of a well-rounded credit policy.

Portfolio Management & A/R Collections

This is a preview for a new On-Demand course, Portfolio Management & Collections. The course impresses on the participant the concept of proactive Accounts Receivable portfolio management when performing the invoice collection process. Participants will develop the knowledge to manage across individual customers through A/R portfolio analytics for successful results. The course is designed to give Credit & Accounts Receivable leadership the concepts to deploy analytics, measurements, and results for the management of their accounts receivable portfolio.

Score Performance

Building off of the first Micro-Learning session with Experian, this second session shares tips on types of scores for best performance for achieving desired outcome.


In this session, Experian shares the differences and key benefits of traditional logistic regression and modern machine learned scores.

New Concepts for Individual Customer Risk Assessments

This session, presented by CRF and Cortera, provides insights and easy take-aways to improve your credit risk management.. This is a preview to a full session on this topic that will be shared as part of CRF’s Virtual March Forum.

Bankruptcy, Financial Restructuring & Insolvency Skills Toolbox

Sub Chapter V: Small Business Chapter 11 Reorganizations

Small business bankruptcies are being impacted by the temporary change in the definition of a small business.  This session defines the impacts and actions a credit professional should undertake in light of these changes. And for a more detailed session on this topic, be sure to register for our Virtual March Forum!

Setoff & Recoupment: Minimizing Exposure, Maximizing Rights In and Out of Bankruptcy

This session reviews the equitable right of a creditor to deduct a debt it owes to the debtor from a claim it has against the debtor arising out of a separate transaction.

Receivership 101

This session addresses the definition and practices of alternatives to bankruptcy and/or when a court appoints a neutral party to oversee the assets of a business.

Maximizing 3rd Party Collection Relationships

Part 1: Maximizing 3rd Party Collection Agency Relationships

This session will cover the basics of how to evaluate the right collection agency partner for your firm, including what questions to ask in order to identify the third party agency, whether its B2B past due invoices or business to consumer (B2C) debt. The session also covers what attributes you should consider in a collection agency, and why you should use a collection agency as part of your A/R management process.

Part 2: Maximize Collection Agency Performance

In this session, you will learn how to gain the most from your Collection Agency. This session is especially helpful for the Credit Manager, A/R executive, Revenue Cycle Manager and Order-to-Cash manager charged with managing the relationship and performance of Third Party Collection Agency partners. It also discusses policy and procedure questions to be mindful of and how to integrate your collection agency partner into these practices.

Part 3: Maximizing Collection Agency Partners

This session explains how to benchmark/measure a collection agency’s performance. Topics discussed include: How to evaluate your own Credit & A/R internal process and procedure leading up to the placement of a past-due debtor or account to a collection agency? How to fairly asses third party collection agency performance, reporting and success rate?

Fact and Fiction:  Are Bankruptcy Filings Really That Bad?