As AI becomes more embedded in credit and receivables workflows, the question is no longer whether the technology can drive efficiency and insight, but whether it can be trusted to do so responsibly. This course provides a grounded framework for the safe and controlled adoption of AI across the O2C cycle. Participants will learn the essential components of governance, including transparency, model oversight, data integrity, explainability, and regulatory compliance. The session highlights how to build and enforce effective guardrails so AI enhances decision-making without sacrificing risk standards, ethical obligations, or human judgment. By the conclusion, learners will understand how to balance innovation with control, establishing practical policies and governance structures that enable confident, trustworthy deployment of AI in sensitive financial processes.
This is Part 2 ONLY of the course AI in the World of O2C: Enablement, Governance & Control. Please select this course ONLY if you do not want to take the full course.
This is an On-Demand Course, allowing students to work independently and at their own pace to accommodate the time demands of busy professionals. After reviewing the presentations and course materials, the participant is required to take a final exam. Those who receive a grade of 70% or higher will receive an electronic “Certificate of Professional Development” from the Credit Research Foundation.
Registration Fees - $99
CRF Members receive a 20% discount on the course registration fee. Please contact Angela McDonald to obtain the code to enter at checkout. CLICK HERE to register for this course (Note: this link will take you to DigitalChalk, which is the education platform we use to deliver courses.) If this is the first time you are registering for a CRF On-Demand Course, please create a new account. Click on the “Catalog” tab and make your course selection.Back to the complete listing of CRF Courses