Map Survey

October 11, 2024

CRF MAP for Adam Easton of Ferguson on Issues Related to Bad Debt Policies

Survey Results
May 23, 2024

CRF MAP for Cathryn Stark of Vertiv Corp on Issues Related to Proactive Collection Strategies

Survey Results
April 24, 2024

CRF MAP for David Winkler of Siemens on Issues Related to Deductions & Rebills

Survey Results
April 2, 2024

CRF MAP for Renee Junell of Reece on Issues Related to Workload & Responsibilities

Survey Results
February 9, 2024

CRF MAP for Caroline Legault of Hexion Inc., on Issues Related to Order Hold Process with Past-Due Invoices

Survey Results
December 21, 2023

CRF MAP for Tracy Rosenbach of Silgan Containers on Issues Related to Canadian Account Performance Security Guarantees

Survey Results
December 5, 2023

CRF MAP for Adam Easton of Ferguson on Issues Related to Credit Card Surcharging and the Use of Portals

Survey Results
August 31, 2023

CRF MAP for Keith Harper of Misumi USA on Issues Related to Credit Card Fraud Software

Survey Results
April 28, 2023

CRF Map for Nella Dickerson of KASCO LLC on Issues Related to Work From Home (WFH)

Survey Results
April 24, 2023

CRF MAP for David Meininger of HP Hood LLC on Customer Service Trade Organizations

Survey Results
February 22, 2023

CRF MAP for Ed Burke of Airgas Inc on Excessive Data Charges

Survey Results
January 27, 2023

CRF MAP for Ali Hassan of Advanced Energy on Issues Related to Discretionary/Auto Credit Lines

Survey Results
December 21, 2022

CRF MAP for Mike Mino of Veritas on Issues Related to Argentina

Survey Results
December 15, 2022

CRF MAP for Michael Merican of Haley & Aldrich on Bank Changes & Communications

Survey Results
December 7, 2022

CRF MAP for Christopher Thornton of QTS Data Centers on Credit Scoring Functions

Survey Results
December 7, 2022

CRF MAP for William Corn of NVENT on Issues Related to Payments from Germany

Survey Results
December 7, 2022

CRF MAP for Dawn Burford of Emerson on Collection Software

Survey Results
December 7, 2022

CRF MAP for Jerry Jennings of CertainTeed LLC on Issues Related to Fraud Detection

Survey Results
September 7, 2022

CRF MAP for Nella Dickerson of KASCO LLC on Issues Related to Payments from Argentina

Survey Results
August 4, 2022

CRF MAP for Tom Breiten of Spectrum Brands on EDI Invoice Transactions

Survey Results
June 16, 2022

CRF MAP for Cynthia Smith of The Clorox Company on Credit Scoring

Survey Results
April 4, 2022

CRF MAP for William (Bill) Lehmann of HPE Inc. on a Specific Collection Module of a Provider’s Platform

Survey Results
February 10, 2022

CRF MAP for Scott Campbell of WORLDPAC on an Issue related to Equipment Leasing Billing

Survey Results
February 10, 2022

CRF MAP for David Meininger of HP Hood LLC on a Billing Issue

Survey Results
June 25, 2021

CRF MAP for Laurence Goldberg of BDO USA LLP on Alternative Subscription Billing Platforms

Survey Results
September 14, 2020

CRF MAP for Shawn Limerick of TBC Corporation on Services that Provide Automated Requests and Retrieval of Financial Statements from Customers

Survey Results
February 26, 2020

CRF MAP for Edward Witemyre of Siemens Corp on Organization Design and Process

Survey Results
February 21, 2020

CRF MAP for William Reiff of Eaton Corporation on Unapplied Cash Application

Survey Results
November 4, 2019

CRF MAP for Matt Marx of TPC Corporation on Best in Class KPI’s for Measuring Cash Application

Survey Results
September 6, 2019

CRF MAP for Kim Pierce of Constellation Brands on Customer Payment Portals

Survey Results
August 2, 2019

CRF MAP for Val Osipov of Freeman Exhibitions on Electronic Credit Applications/Agreement Platforms

Survey Results
July 1, 2019

CRF MAP for Bill Lovitt of Klein Tools on Imaging of Electronic Credit Files

Survey Results
June 21, 2019

CRF MAP for Keith Harper of Misumi USA on Firms Capable of Reverse Auditing Credit Card Fees

Survey Results
May 6, 2019

CRF MAP for Jackie Mulligan of Procter & Gamble on Who Pays for Shipping Costs

Survey Results
May 1, 2019

CRF MAP for Alice Sorge of Service Express on Invoice & Billing Systems

Survey Results
April 29, 2019

CRF MAP for David Meininger of HP HOOD LLC on Receipt of Payment by Check Facsimile

Survey Results
February 4, 2019

CRF MAP for Alice Sorge of Service Express on Collection Automation Tools

Survey Results
January 16, 2019

CRF MAP for Milt Barnes of Sun Chemical Corporation on the Handling & Posting of Return Checks (NSF) from Customers

Survey Results
December 10, 2018

CRF MAP for Scott Campbell of Overhead Door Corporation on Options on Mobile Payment Solutions

Survey Results
December 4, 2018

CRF MAP for Jackie Mulligan of Procter & Gamble on Payment Terms Options

Survey Results
November 9, 2018

CRF MAP for Meghan Conroy of Augusta Sportswear on Tax Exempt Certificate Providers

Survey Results
October 5, 2018

CRF MAP for Laurence Goldberg of BDO on Incentives for Collectors

Survey Results
September 27, 2018

CRF MAP for Jim Kline of Ply Gem Industries on Lien Waivers

Survey Results
August 30, 2018

CRF MAP for Michael Mino of Veritas Technologies, LLC. Regarding Customer Master Data Maintenance

Survey Results
August 24, 2018

CRF MAP for Mike Mandell of Ryder System, Inc. on the Implementation of Cloud Based ERP Platforms

Survey Results
July 26, 2018

CRF MAP for Kevin Glennon of John Wiley & Sons on Subscription Sales and How Members Calculate DSO

Survey on Subscription Sales
July 23, 2018

CRF MAP for Bob Anderson of Hubbell Inc. on Overtly Applying Tariff Surcharges to Customers to Cover Import Price Increases

Survey on Applying Tariff Surcharges
June 28, 2018

CRF MAP for Meghan Conroy of Augusta Sportswear, Inc. on Experiences with the INFOR M3 Software Product

Survey on Experiences with the INFOR M3 Software Product
June 25, 2018

CRF MAP for Milton Barnes of Sun Chemical on Experiences with Auto-Bank from Serrala (formerly Hans Orga)

Survey on Experiences with Auto-Bank
May 17, 2018

CRF MAP for David Kirschbaum of Stewart & Stevenson FDDA LLC on Experiences with Billtrust

Survey on Experiences with Billtrust
January 16, 2018

CRF MAP for Robert Hernandez of Master Lock Company on billing requirements in Mexico

Survey on Mexico Billing Requirements
January 16, 2018

CRF MAP for Kim Keierleber of Columbia Sportswear regarding Payment Portal use by Credit Organizations

Survey on Payment Portals
June 19, 2017

Third Party Collection of Debt in Dubai

Dubai Debt Collection
June 6, 2017

CRF MAP for Craig Lindsay of Asics America on Credit Scoring

Credit Scoring
April 24, 2017

CRF MAP for Joe Guthner – requesting member input on management of common ownership accounts

Common Ownership across multiple companies
March 7, 2017

CRF Member Barry Dambrowski

CRF member Barry Dambrowski of Emser Tile Corporation is seeking member feedback on this brief survey related to credit card processes when a card in not present (CNP).
January 5, 2017

CRF MAP for Evan Ciporkin of Bose on Installment Billing

Installment Billing of Customers
November 14, 2016

CRF MAP for Michael Merican of EnerNOC, Inc. on billing customers with multiple locations

CRF MAP for Michael Merican of EnerNOC, Inc. on billing customers with multiple locations
August 16, 2016

CRF member Rick Russell of ABC Supply Inc. is interested in member experiences with respect to reporting a customer’s past due balance to industry trade groups and also the large data providers.

CRF MAP for Rick Russell on reporting past due receivables
July 21, 2016

CRF MAP for Kurt Albright of Uline regarding invoicing through third party portals

CRF MAP for Kurt Albright of Uline regarding invoicing through third party portals
July 11, 2016

Shared Service Discussion Group Post Mtg Survey

Shared Services Discussion Group Post Mtg. Survey
July 11, 2016

CRF member David Meininger of HP Hood LLC is seeking member feedback on this very brief survey related to member experiences in utilizing third party payment portals. This survey will end July 25, 2016

CRF MAP for David Meininger of HP Hood on Payment Portals
June 22, 2016

CRF member Peter Griesbach of Henry Schein Inc. related to member experiences in utilizing Experian and/or Equifax for consumer and commercial credit decisioning.

CRF MAP for Peter Griesbach of Henry Schein Inc. regarding member experiences with Experian or Equifax
June 20, 2016

CRF MAP for Nick Burns of White Wave Foods on estimating losses for new international sales territories

CRF MAP on international Loss Estimates
June 20, 2016

CRF Member David Kirschbaum is looking for feedback on domestic credit reporting firms

CRF MAP on Domestic Credit Reporting Firms
June 2, 2016

CRF Technology Awareness Survey

CRF Technology Awareness Survey
May 24, 2016

CRF MAP for Darin Newton on Post Dated Checks in Canada

CRF MAP on Post Dated Check use on canadian receivables
May 16, 2016

CRF MAP for Jack Giovinco of Domino Foods Inc. on the recent increases in requests for extended terms

CRF MAP on Requets for Extended Terms
May 16, 2016

CRF MAP for Stu McInnis of True Value on Accounts Receivable Put Options

CRF MAP on Accounts Receivable Put Options
April 18, 2016

CRF Member Steve Seggelink of Allied laundry Systems is eeking member help on a survey related to credit insurance

CRF Member Steve Seggelink of Allied laundry Systems is eeking member help on a survey related to credit insurance
April 13, 2016

CRF member Craig Lindsay of Asics America Corporation is seeking member feedback on this brief survey related to sales tax processes

Survey on Sales Tax
February 24, 2016

CRF Member George Crognale

CRF member George Crognale is looking to receive feedback and comments on cash application methods and would like input from the members of CRF
January 12, 2016

CRF MAP for Sandra Roth on Invoicing

CRF member Sandra Roth of Johnson & Johnson Consumer Inc. is seeking member feedback to two very brief questions regarding invoicing practices.
January 4, 2016

CRF member Patrick Molen is seeking feedback on High Balance Customers

CRF member Patrick Molen of Tech Data Corporation is seeking member feedback to two questions regarding HIGH BALANCE customers that have a negative tangible net worth.

Map Survey

CRF MAP for Adam Easton of Ferguson on Issues Related to Bad Debt Policies

CRF MAP for Cathryn Stark of Vertiv Corp on Issues Related to Proactive Collection Strategies

CRF MAP for David Winkler of Siemens on Issues Related to Deductions & Rebills

CRF MAP for Renee Junell of Reece on Issues Related to Workload & Responsibilities

CRF MAP for Caroline Legault of Hexion Inc., on Issues Related to Order Hold Process with Past-Due Invoices

CRF MAP for Tracy Rosenbach of Silgan Containers on Issues Related to Canadian Account Performance Security Guarantees

CRF MAP for Adam Easton of Ferguson on Issues Related to Credit Card Surcharging and the Use of Portals

CRF MAP for Keith Harper of Misumi USA on Issues Related to Credit Card Fraud Software

CRF Map for Nella Dickerson of KASCO LLC on Issues Related to Work From Home (WFH)

CRF MAP for David Meininger of HP Hood LLC on Customer Service Trade Organizations

CRF MAP for Ed Burke of Airgas Inc on Excessive Data Charges

CRF MAP for Ali Hassan of Advanced Energy on Issues Related to Discretionary/Auto Credit Lines

CRF MAP for Mike Mino of Veritas on Issues Related to Argentina

CRF MAP for Michael Merican of Haley & Aldrich on Bank Changes & Communications

CRF MAP for Christopher Thornton of QTS Data Centers on Credit Scoring Functions

CRF MAP for William Corn of NVENT on Issues Related to Payments from Germany

CRF MAP for Dawn Burford of Emerson on Collection Software

CRF MAP for Jerry Jennings of CertainTeed LLC on Issues Related to Fraud Detection

CRF MAP for Nella Dickerson of KASCO LLC on Issues Related to Payments from Argentina

CRF MAP for Tom Breiten of Spectrum Brands on EDI Invoice Transactions

CRF MAP for Cynthia Smith of The Clorox Company on Credit Scoring

CRF MAP for William (Bill) Lehmann of HPE Inc. on a Specific Collection Module of a Provider’s Platform

CRF MAP for Scott Campbell of WORLDPAC on an Issue related to Equipment Leasing Billing

CRF MAP for David Meininger of HP Hood LLC on a Billing Issue

CRF MAP for Laurence Goldberg of BDO USA LLP on Alternative Subscription Billing Platforms

CRF MAP for Shawn Limerick of TBC Corporation on Services that Provide Automated Requests and Retrieval of Financial Statements from Customers

CRF MAP for Edward Witemyre of Siemens Corp on Organization Design and Process

CRF MAP for William Reiff of Eaton Corporation on Unapplied Cash Application

CRF MAP for Matt Marx of TPC Corporation on Best in Class KPI’s for Measuring Cash Application

CRF MAP for Kim Pierce of Constellation Brands on Customer Payment Portals

CRF MAP for Val Osipov of Freeman Exhibitions on Electronic Credit Applications/Agreement Platforms

CRF MAP for Bill Lovitt of Klein Tools on Imaging of Electronic Credit Files

CRF MAP for Keith Harper of Misumi USA on Firms Capable of Reverse Auditing Credit Card Fees

CRF MAP for Jackie Mulligan of Procter & Gamble on Who Pays for Shipping Costs

CRF MAP for Alice Sorge of Service Express on Invoice & Billing Systems

CRF MAP for David Meininger of HP HOOD LLC on Receipt of Payment by Check Facsimile

CRF MAP for Alice Sorge of Service Express on Collection Automation Tools

CRF MAP for Milt Barnes of Sun Chemical Corporation on the Handling & Posting of Return Checks (NSF) from Customers

CRF MAP for Scott Campbell of Overhead Door Corporation on Options on Mobile Payment Solutions

CRF MAP for Jackie Mulligan of Procter & Gamble on Payment Terms Options

CRF MAP for Meghan Conroy of Augusta Sportswear on Tax Exempt Certificate Providers

CRF MAP for Laurence Goldberg of BDO on Incentives for Collectors

CRF MAP for Jim Kline of Ply Gem Industries on Lien Waivers

CRF MAP for Michael Mino of Veritas Technologies, LLC. Regarding Customer Master Data Maintenance

CRF MAP for Mike Mandell of Ryder System, Inc. on the Implementation of Cloud Based ERP Platforms

CRF MAP for Kevin Glennon of John Wiley & Sons on Subscription Sales and How Members Calculate DSO

CRF MAP for Bob Anderson of Hubbell Inc. on Overtly Applying Tariff Surcharges to Customers to Cover Import Price Increases

CRF MAP for Meghan Conroy of Augusta Sportswear, Inc. on Experiences with the INFOR M3 Software Product

CRF MAP for Milton Barnes of Sun Chemical on Experiences with Auto-Bank from Serrala (formerly Hans Orga)

CRF MAP for David Kirschbaum of Stewart & Stevenson FDDA LLC on Experiences with Billtrust

CRF MAP for Robert Hernandez of Master Lock Company on billing requirements in Mexico

CRF MAP for Kim Keierleber of Columbia Sportswear regarding Payment Portal use by Credit Organizations

Third Party Collection of Debt in Dubai

CRF MAP for Craig Lindsay of Asics America on Credit Scoring

CRF MAP for Joe Guthner – requesting member input on management of common ownership accounts

CRF Member Barry Dambrowski

CRF MAP for Evan Ciporkin of Bose on Installment Billing

CRF MAP for Michael Merican of EnerNOC, Inc. on billing customers with multiple locations

CRF member Rick Russell of ABC Supply Inc. is interested in member experiences with respect to reporting a customer’s past due balance to industry trade groups and also the large data providers.

CRF MAP for Kurt Albright of Uline regarding invoicing through third party portals

Shared Service Discussion Group Post Mtg Survey

CRF member David Meininger of HP Hood LLC is seeking member feedback on this very brief survey related to member experiences in utilizing third party payment portals. This survey will end July 25, 2016

CRF member Peter Griesbach of Henry Schein Inc. related to member experiences in utilizing Experian and/or Equifax for consumer and commercial credit decisioning.

CRF MAP for Nick Burns of White Wave Foods on estimating losses for new international sales territories

CRF Member David Kirschbaum is looking for feedback on domestic credit reporting firms

CRF Technology Awareness Survey

CRF MAP for Darin Newton on Post Dated Checks in Canada

CRF MAP for Jack Giovinco of Domino Foods Inc. on the recent increases in requests for extended terms

CRF MAP for Stu McInnis of True Value on Accounts Receivable Put Options

CRF Member Steve Seggelink of Allied laundry Systems is eeking member help on a survey related to credit insurance

CRF member Craig Lindsay of Asics America Corporation is seeking member feedback on this brief survey related to sales tax processes

CRF Member George Crognale

CRF MAP for Sandra Roth on Invoicing

CRF member Patrick Molen is seeking feedback on High Balance Customers