Research
Below are examples (samples) of past surveys from CRF; as well as some topical new ones. These surveys are routinely done for the benefit of CRF Premier & Corporate members and are sent to them immediately in full detail.
Most of these survey results are available in our publications section of this site.
Our surveys attempt to capture current trends in business credit practices and attitudes:
- The Order to Cash Process - View full report
- Credit Scoring - View Summary (pdf)
- Compensation Study - The new 2007 Compensation Guide is available in the CRF Bookstore. Over 70 pages of valuable information on todays jobs in Credit along with a salary guide and calculator.
- Customer Deductions - CRF's 2006 study CRF's 2006 Deduction Study benchmarks the state of the deduction problem in business today by answering over 50 questions and includes extensive Best Practice recommendations for reducing and controlling deductions. Over 400 pages of valuable infomation.
- Disaster Recovery for Credit & A/R Survey - View Results (pdf)
- Bankruptcy Preference Survey - View Results
- Logistics of Payment Terms - View Results (pdf)
- 2002 Credit Professionals Attitude - View Results (pdf)
- 2002 Credit & Accounts Receivable ERP System Study - View description
- Document Imaging - View Results (pdf)
- Lockbox Survey - View Results (pdf)
- Credit Card Survey - View Results
- Credit Card Survey Addendum - View File
- Late Payment Service Charges - View Results
- #1 Administering Cash Discounts & The Effect of Cash Discount on DSO by Industry - View Results (pdf)
- #2 Administering Cash Discounts - View Results (pdf)
- Incentive Programs - View Results, View Write-up (pdf)
- Seasonal Dating - View Results (pdf)
- Estimating Uncollectible Accounts - View Results (pdf)
- Invoicing Procedures - View Results (pdf)
- Credit Balance Procedures - View Results (pdf)
- Credit Review Policies & Limits for Good Accounts - View Results (pdf)
- Unearned Discount Administration - View Results (pdf)
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