As companies implement restructuring to improve customer service and end costly redundancy, they are rediscovering centralized credit and accounts receivable operations - with a few twists.
The business restructuring phenomenon over the last two decades has led to more central coordination and integrative management that links credit decision-making and receivables activities between business units, subsidiaries and customers.
The best companies use elements of each structure to achieve the greatest positive contribution to their overall objectives leading to quality customer service, internal and external customer relationships, credit risk exposure, delegation of authority, efficient communication, training and management development and costs versus benefits.
