Taking Control of Deductions
Embassy Suites, Dallas / Love Field –Dallas, TX
November 10, 2010
To Reserve your hotel room at a Discounted Rate of $139.00
Call 214-357-4500 Use Group Code Credit Research Foundation
The Credit Research Foundation is pleased to present this "can't miss" workshop on the impact of customer deductions within organizations. In the world of deductions, so much has changed yet much remains the same. Join Jeannine Trinque and Diana Crowe of IAB Solutions as they take a look at the past, present and future of deductions. This interactive workshop will provide you with tools and practical suggestions for effective deduction management that will target improvement to your bottom line. Topics include:
o Includes Post Audits, Logistics, UCDs, and Trade Related Claims
Effective Negotiation Techniques and Settlement Strategies
The Role of Vendor Portals in Deduction Resolution
Deduction Trends and Benchmarks
Measuring Performance: Order to Cash
Economic Impact of Deductions
The Credit
Research Foundation in collaboration with Jeannine Trinque and Diana Crowe of
IAB Solutions LLC is pleased to offer this one-day workshop on Managing Customer
Deductions to help companies target an increase to their bottom line by more
effectively understanding and managing deductions.
This interactive program is designed to provide attendees with insights,
strategies, and best practices in many areas of deduction management so that
they can increase the level of deduction management within their company and
improve trading partner relationships. Incorporating case studies, practical
advice, illustrations and group exercises, IAB Solutions will share their proven
deduction management solutions for resolution and prevention of deductions.
The following provides a brief overview of the deduction topics which will be
addressed during the workshop. To provide individual attendees with as much
value as possible, there will be numerous opportunities during the workshop for
attendees to discuss specific deduction issues and challenges facing their
organization.
Deduction Overview, Strategies and Successes
Define major deduction types: Post Audits, Logistics, Unearned Cash Discounts and Trade Related Claims (Price/Promo)
Identify problem areas and opportunities for improvement
Practical Strategies for managing deductions
Strategies to avoid your company becoming a target
o From Customers
o From State Audits (unclaimed property and sales tax exemption certificates)
The role of vendor portals in deduction resolution
Sharing results and successes
Jeannine Trinque
Is a financial and management consultant, and has been with IAB Solutions LLC since 1985. Her background includes Credit Management and a Controller’s position at a grocery supplier. She has worked her way through the ranks of IAB Solutions to her present position of Corporate Vice President. As a senior member of IAB’s management team, she has managed directly or participated in the management of the company’s most successful projects and has repeatedly demonstrated a commitment to IAB’s philosophy and culture. Jeannine has worked as a special consultant to many IAB clients assisting and evaluating their internal A/R and collections operations.
Jeannine can be reached at 570-585-5242 or jtrinque@iabinc.com
Diana Crowe
Since joining IAB in 1995,
Diana Crowe has held a wide variety of field and corporate positions. She
presently serves as Manager of Business Development. Diana holds a B.S.
degree in Management. Along with her education, she has a strong background
in accounts receivable, including credit management, collections, and
deduction experience in a multitude of industries.
In addition to her operational experience, Diana has a strong background in
training and Human Resources. She served as Corporate Trainer at IAB and
was responsible for developing and instituting a new employee orientation
session as well as being an implementer for IAB’s deduction management
software. Along with being a regular presenter at IAB’s annual meetings,
she has provided on-site training in a wide variety of subjects for IAB’s
clients and various trade groups.
Diana can be contacted at (630) 854-4329 directly or at the corporate office
in Clarks Summit, Pennsylvania at (800) 742-0014 or
dcrowe@iabinc.com